Quadra - Alternative Dispute Resolution

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Quadra成立于2003年,是一家提供ADR(替代性解决争议方案)服务的公司,
专门为客户管理商业及民事纠纷。

Quadra熟悉调解、仲裁和专业流程,
同时促进传播ADR原则并注重世界一流的培训。

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十月
2012

Basic Mediation Training - The Transformative Approach to Mediation with Joseph Folger - ENGLISH LANGUAGE
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17 - 20 十月 2012

Milano

Basic Mediation Training - The Transformative Approach to Mediation with Joseph Folger - ENGLISH LANGUAGE

Quadra is organizing the first international edition of the course in transformative mediation techniques. The course is a unique opportunity to practice the transformative method under the guidance of Prof. Folger, father of the transformative approach to conflict and professor at Temple University in Philadelphia. The event, organized in four days in which the participants will acquire the skills necessary for the exercise of transformative mediation, is particularly indicated to those mediators who wish to approach them-selves for the first time to this technique.


Participants will gain an understanding of the theory and basic skills necessary for the practice of transformative mediation which includes:

  • Understanding transformative conflict theory and the concepts of empowerment and recognition.
  • An understanding of the relationship between a third party intervener's motivations and the interventions used in practice;
  • The skills to focus on and attend to the moment-by-moment interactions of the participants;
  • The ability to truly facilitate and engage in non-directive interventions which respect the participants' competence and good faith;
  • The capacity to take a responsive rather than directive or evaluative role in intervention.


The course will be held in Milan in October the 17th, 18th, 19th and 20th 2012.

Price before July, 31st 2012: euro 1.600 + VAT
(It is possible to register by paying the whole amount, or in alternative by paying 15% at the moment of the actual registration and the outstanding amount - 85% - before October 10th, 2012 - For details, please see at the end of this page)

Note: the course will be limited to 20 participants and will be taught in English language. Some exercises may he also be taught in Italian and/or in the participants' own language.

我们建议这门课程

The course is aimed primarily at those who wish to gain the basic skills in transformative mediation (regardless of previous trainings in other approaches - eg. Problem-solving - and educational qualification).


The course is nonetheless useful, beyond the objectives described above, to all those who wish to assist their clients in mediation as consultants or who find themselves managing situations of conflict and wish learn new techniques to approach the same.

公司详细信息

1st day (09.00 - 17.00)

  • Introduction to the course
  • It is the goal that determines the practice ...
  • Empowerment and Recognition: Exercise No. 1 (Personal experiences of conflict)
  • Plenary on exercise 1
  • Examples of conflicts: demo
  • Basic techniques: active listening
  • Exercise no. 2: "the silent mediator"
  • Plenary on exercise 2
  • End of Day 1

2nd day (09.00 - 17:00)

  • Conflict and mediation: discussion on day 1
  • What is mediation?: Exercise No. 3 "Interview with a client"
  • Initial speech: guidelines and exercise No. 4
  • Plenary on exercise No. 4
  • Empowerment : Exercise No. 5 "Getting clearer"
  • Plenary on exercise No. 5
  • Being directive in mediation: learning points (the experience of empowerment; how to be supportive; how to remain non-directive, responsing skills)
  • Mediation Demo
  • Plenary on demo
  • End of day 2

3rd day (09:00 to 12:30 and 14.00 - 17.00)

  • Discussion on day 2
  • The intervention of the mediator: Microskills vs. Macroskills
  • Basic tecniques: attending - monitoring - responding
  • The vulnerability of the mediator: Exercise No. 6 "Vulnerability"
  • Plenary on Exercise no. 6
  • Support the movement towards Empowerment and Recognition: mirroring - summary - check-in
  • Basic techniques: Mirroring (reflecting) and exercises no. 7 and 8
  • Plenary on exercises no. 7 and 8
  • Basic techniques: Summary (summarizing) and exercise No. 9
  • Plenary on exercise No. 9
  • Basic techniques: Checking-in
  • Final plenary
  • End of day 3

4th day (09.00 - 12.30 and 13:50 to 5:00 p.m.)

  • Discussion on day 3
  • Basic Techniques: Timing of interventions and exercise no. 10 "The Cues Skills"
  • Mediation Demo
  • Exercise no. 11 "Case study"
  • Final plenary
  • Closing of the course 

代码
MST2012-015
地点
At Blend Tower - Quadra's headquarter in Milano - Piazza IV Novembre 7
参与者上限: 20