Quadra - Alternative Dispute Resolution

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Quadra operates since 2003 as a private provider of ADR (Alternative Dispute Resolution) services for management of conflicts and commercial and civil disputes

Quadra administers mediation, arbitration and expertise procedures,
promotes diffusion of ADR principles and realises world-class training

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october
2012

Basic Mediation Training - The Transformative Approach to Mediation with Joseph Folger - ENGLISH LANGUAGE
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17 - 20 october 2012

Milano

Basic Mediation Training - The Transformative Approach to Mediation with Joseph Folger - ENGLISH LANGUAGE




*** LAST SEATS AVAILABLE ***

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Quadra is organizing the first international edition of the course in transformative mediation techniques. The course is a unique opportunity to practice the transformative method under the guidance of Prof. Folger, father of the transformative approach to conflict and professor at Temple University in Philadelphia. The event, organized in four days in which the participants will acquire the skills necessary for the exercise of transformative mediation, is particularly indicated to those mediators who wish to approach them-selves for the first time to this technique.


Participants will gain an understanding of the theory and basic skills necessary for the practice of transformative mediation which includes:

  • Understanding transformative conflict theory and the concepts of empowerment and recognition.
  • An understanding of the relationship between a third party intervener's motivations and the interventions used in practice;
  • The skills to focus on and attend to the moment-by-moment interactions of the participants;
  • The ability to truly facilitate and engage in non-directive interventions which respect the participants' competence and good faith;
  • The capacity to take a responsive rather than directive or evaluative role in intervention.


The course will be held in Milan in October the 17th, 18th, 19th and 20th 2012. 
If participants are interested, Quadra has some partners regarding accommodation in Milan (please contact us to check out hotel prices for this event)

Price before July, 31st 2012: euro 1.600 + VAT
(It is possible to register by paying the whole amount, or in alternative by paying 15% at the moment of the actual registration and the outstanding amount - 85% - before October 10th, 2012 - For details, please see at the end of this page). Please note also that VAT has to be applied in Italy to all activities concerning trainings, conferences or events, however participants may obtain a refund of VAT (please contact your institutions/accountants in your country in order to verify the procedure for VAT refund).

Note: the course will be limited to 20 participants and will be taught in English language. Some exercises may he also be taught in Italian and/or in the participants' own language.

This course is advised to...

The course is aimed primarily at those who wish to gain the basic skills in transformative mediation (regardless of previous trainings in other approaches - eg. Problem-solving - and educational qualification).


The course is nonetheless useful, beyond the objectives described above, to all those who wish to assist their clients in mediation as consultants or who find themselves managing situations of conflict and wish learn new techniques to approach the same.

Organization details

1st day (09.00 - 17.00)

  • Introduction to the course
  • It is the goal that determines the practice ...
  • Empowerment and Recognition: Exercise No. 1 (Personal experiences of conflict)
  • Plenary on exercise 1
  • Examples of conflicts: demo
  • Basic techniques: active listening
  • Exercise no. 2: "the silent mediator"
  • Plenary on exercise 2
  • End of Day 1

2nd day (09.00 - 17:00)

  • Conflict and mediation: discussion on day 1
  • What is mediation?: Exercise No. 3 "Interview with a client"
  • Initial speech: guidelines and exercise No. 4
  • Plenary on exercise No. 4
  • Empowerment : Exercise No. 5 "Getting clearer"
  • Plenary on exercise No. 5
  • Being directive in mediation: learning points (the experience of empowerment; how to be supportive; how to remain non-directive, responsing skills)
  • Mediation Demo
  • Plenary on demo
  • End of day 2

3rd day (09:00 to 12:30 and 14.00 - 17.00)

  • Discussion on day 2
  • The intervention of the mediator: Microskills vs. Macroskills
  • Basic tecniques: attending - monitoring - responding
  • The vulnerability of the mediator: Exercise No. 6 "Vulnerability"
  • Plenary on Exercise no. 6
  • Support the movement towards Empowerment and Recognition: mirroring - summary - check-in
  • Basic techniques: Mirroring (reflecting) and exercises no. 7 and 8
  • Plenary on exercises no. 7 and 8
  • Basic techniques: Summary (summarizing) and exercise No. 9
  • Plenary on exercise No. 9
  • Basic techniques: Checking-in
  • Final plenary
  • End of day 3

4th day (09.00 - 12.30 and 13:50 to 5:00 p.m.)

  • Discussion on day 3
  • Basic Techniques: Timing of interventions and exercise no. 10 "The Cues Skills"
  • Mediation Demo
  • Exercise no. 11 "Case study"
  • Final plenary
  • Closing of the course 

NOTE: VAT HAS TO BE PAID IF DUE. IF YOU ARE NOT SURE VAT HAS TO BE APPLIED IN YOUR CASE, PLEASE CONTACT US.
GENERAL RULE IS THAT VAT APPLIES ONLY IF THE PARTICIPANT DOES NOT HAVE A VAT NUMBER (OR SIMILAR) IN HIS COUNTRY.

code
MST2012-015
venue
At Blend Tower - Quadra's headquarter in Milano - Piazza IV Novembre 7
Max participants: 20