Quadra - Alternative Dispute Resolution

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Quadra operates since 2003 as a private provider of ADR (Alternative Dispute Resolution) services for management of conflicts and commercial and civil disputes

Quadra administers mediation, arbitration and expertise procedures,
promotes diffusion of ADR principles and realises world-class training

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Introduction to Transformative Mediation (8h) - Italian Language

14 june 2011


Introduction to Transformative Mediation (8h) - Italian Language

A course dedicated to transformative mediation. 8 hours.

Quadra promotes the transformative approach of its mediators to the conflict that separates parties, that is to say an approach intended to empower each party's skill concerning 1) an efficient managment of conflicts, by analysing their own situation and taking their own actions independently and being empowered, and 2) the understanding of the responding party's reasons, by avoiding a blind demonization. 

This course is advised to...

This course introduces the basic concepts of transformative mediation. It is dedicated especially to those who have already received a basic training in mediation techniques and seek an innovative model to refer to. Notwithstanding there are no barriers and even beginners can certainly obtain useful information concerning the general phenomenon of mediation.

Organization details

The morning is dedicated to the illustration of the fundamental concepts, the most popular techniques, demonstrated with practical examples from experts.
In the afternoon all participants will have the opportunity to test what was learned, through case-studies under the guidance of the teachers.

Morning (10:00-13:30)

Registration and presentations
Video: The three approaches of the mediator
Talk about the features of the transformative approach.
The principles
Transformative theory of conflict
The objectives of transformative mediator:
Self-determination (empowerment) and
Mutual understanding (recognition)
The actions of mediators in the conflict
Microskills: the responses of the mediator (mirroring, paraphrasing, summary, etc.. under the transformative view)

Afternoon (15-18)

Discussion on issues raised
The 10 indicators

Villa Contarini Nenzi - Via Guizzetti 78/82
Max participants: 30